Heyns is a researcher in the Optentia Research Entity of the NWU. She has a PhD in Psychology and a Master degree in Business Administration (MBA) as academic background. Her interests generally reflect Positive Psychology and Positive Organizational Scholarship related topics. She has a particular interest in the development of models for interpersonal- and organizational trust within workplace contexts characterised by transition and uncertainty. Through her research, she strives to promote pathways for individuals and organisations to flourish.