As we consider the urgent issues confronting social work in South Africa, it is evident that the profession is at a crucial turning point. On 18 March we commemorate World Social Work Day, and this year’s theme – “Strengthening Intergenerational Solidarity for Enduring Well-being” – serves as a timely reminder of the vital role that social workers play in our communities.
However, the challenges they encounter risk undermining their efforts and compromising the well-being of those they serve.
One of the foremost advocates in this field, Prof Hanelie Malan – an associate professor, promoter, and Social Work subject group leader at the North-West University (NWU), emphasises that investing in social work is not merely a matter of funding.
“It is about recognising the immeasurable value that social workers bring to our society. They are the backbone of our social support systems, yet they are often underappreciated and under-resourced.”
Prof Malan’s words echo the sentiments of many professionals who have witnessed the impact of inadequate support first-hand. Social workers in South Africa are grappling with many challenges, including a rising demand for services alongside severe budget cuts. In a country where more than 9 000 qualified social workers are unemployed, the gap between need and available resources is glaring. Recent statistics highlight this crisis: despite the South African Council for Social Service Professions registering thousands of new social workers every year, the number of active practitioners remains alarmingly low. The emotional toll on social workers cannot be overstated. They often find themselves in emotionally charged environments where they must support individuals facing severe adversities -elderly clients, children in distress and victims of domestic violence, to name a few.
Prof Koketso Matlakala, senior lecturer and acting subject group deputy leader at the NWU points out: “The work we do is not only about providing services; it is about building relationships and fostering resilience. Yet how can we do that when we are overstretched and underfunded?” This strain leads to burnout and high turnover rates, compromising the ability of seasoned professionals to mentor newcomers effectively. In addition, workplace safety remains a pressing concern. Many social workers operate in high-crime areas, facing significant personal risks. The urgent need for systemic changes, including stronger workplace protection, is clear. “If we do not prioritise the safety of our social workers, we risk losing not only experienced practitioners but also the trust of the communities we serve,” says Dr Lucé Pretorius. Investing in social work means investing in society’s future. It requires a concerted effort to improve funding, provide adequate training and ensure workplace safety for these essential professionals. "A well-supported social work sector can create lasting change, fostering resilient communities that thrive together,” advocates Dr Pretorious.
Advocacy for social workers must not be relegated to one day per year; it should be a continuous commitment to recognising their contributions and addressing their needs. Only through substantial investment, emotional and financial support can we hope to strengthen intergenerational solidarity for enduring well-being in South Africa. Senior lecturer in social work Marelize Vergottini’s call to action resonates powerfully today. “Let us stand together to elevate the profession of social work. It is time to extend our support beyond rhetoric and into tangible actions that empower social workers and the communities they serve.”
